The rise of social media is undeniable with a growing body of statistics that is hard to ignore says Caroline Beswick, Managing Partner of Trinity Public Relations.
In 2012, 33 million adults used the internet daily, compared with 16 million in 2006 according to the Office of National Statistics. One of the most popular online activities in the UK is reading the news. Almost half of adults (48%) now use social networking sites and for the younger age group (16-24 year olds) this leaps to a massive 87%. While social networking is lower amongst the older generation – it is by no means an irrelevant figure with just one in ten over 65s using social networks. So, it would seem that social media use now spans generations, demographics and professions.
Don't undervalue PR's worth
Many leading brands across the world utilise social media extremely effectively and it’s fair to say that for most companies, social media is now a critical component of an effective marketing strategy. The potential audience reach is undoubtedly appealing, particularly if you’re heading up a new marketing drive for your company or appointing a PR or marketing agency and want to be able to attribute these types of figures to your campaign.
So, we’re agreed - social media does indeed give clients and marketing agencies a new “playground” to communicate in and the potential to reach – and crucially interact with - a huge audience. However one word of caution - it would be unwise to see social media as a total replacement for other PR and marketing tactics. In our experience, it is important to keep an “open mind” in particular at the brief and pitching stage and consider social media (networks such as Facebook and Twitter) as a package alongside so-called traditional communication routes (e.g. a double page spread in Good Housekeeping or the headline interview for the company spokesperson on Radio 4’s Today programme).